Your privacy is important to Anya Active. Please read through the following before providing us with any of your personal data. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

We will only:

• collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you; and

• keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit both the web and mobile versions of our website located at the following URL: www.anyaactive.com, and browse without having to provide personal details. During your visit to the Platform you remain anonymous and at no time can we identify you unless you have an account on the Platform and log on with your username and password.  

This Privacy Policy applies to personal data collected, used, disclosed (including transferred out of Singapore), and otherwise processed (collectively, "processed") by our website. Such personal data will be processed in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA"), its associated regulations and subsidiary legislation, and guidelines issued by the Singapore Personal Data Protection Commission ("PDPC"). Jurisdictions outside of Singapore may have different local data protection standards.

1. Collection of Personal Data

When you create an account at www.anyaactive.com, or otherwise provide us with information, it would enable us to identify you. Personal data we collect may include your:

• Name
• Email address
• Mailing address
• Contact details
• Payment information and transaction details
• Aggregated site statistics data
• Any other information you choose to provide to us, or that we may collect about you through your interactions with our website.

You should only submit to us or via our website (www.anyaactive.com), personal data which is accurate and not misleading and you must keep it up to date and inform us of changes. 

We will only be able to collect your personal data if you voluntarily submit the same to us. If you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with our services. You may access and update your personal data submitted to us at any time as described below.

2. Use and Disclosure of Personal Data

The Personal Information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:

• To process orders you submit through our website. Payments that you make through the Platform for products will be processed by our agent
• To facilitate your use of our services and/or access to the website;
• To deliver the products you have purchased. We may pass your information on to a third party in order to make delivery of the product to you (for example to our courier or supplier), but only limited to what is necessary for the purpose of courier
• To update you on the delivery of the products and for customer support purposes;
• To verify and carry out financial transactions when you make payments online; audit the data from the website;
• To improve the content of the website; carry out user research; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;
• To send you with updates and marketing/promotional materials. You can unsubscribe from receiving these updates at any time by using the unsubscribe function within the electronic marketing material.
• To obtain static data of web visitors and aggregated website visitation statistics which are anonymous in nature. You may reject our use of cookies by configuring your browser to disable the use of cookies. However, you may no longer be able to receive services or personalized features of the website which rely on the use of cookies.
• To share with third parties and affiliates for the abovementioned purposes. In sharing your personal data with them, we endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal data only for as long as they need your Personal Information to achieve the abovementioned purposes. We do not sell or trade your personal data to external parties.

 

3. Withdrawal of Consent

You may, at any given time, choose to object to our continual use and/or disclosure of your personal data for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address: hello@anyaactive.com.

Please note that if you choose to object to our use and/or disclosure of your Personal Information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

4. Collection of your personal data

Your personal data is collected when you:

• Visit our website with a cookies-enabled browser/web beacons
• Register a user account with our website
• Request services from us such as subscribing to our mailing lists for updates
• Fill in any forms on our website
• Submit a comment, question or feedback to us, or contact or correspond with us in any way; and/or
• Make purchases of goods or services through our website.

When you visit our website (www.anyaactive.com), our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer's IP address
• Browser type
• Webpage you were visiting before you came to our Platform
• The pages within the website which you visit
• The time spent on those pages, items and information searched for on the website, access times and dates, and other statistics.

5. Accessing Your Personal Information

You can update your personal data anytime by accessing your account on our website.

If you would like to view the personal data we have on you or inquire about the ways in which your personal data has been or may have been used or disclosed by Anya Active within the past year, please contact us at hello@anyaactive.com. We reserve the right to charge a reasonable administrative fee for retrieving your records.

If you have an account with Anya Active, you may access details of your order by logging into your account on the Platform. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat your Anya Active user name, password and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Anya Active username, password or order details.

6. Security of Your Personal Information

We ensure that all information collected will be safely and securely stored. We protect your personal data by:

• Restricting access to your personal data
• Maintaining technology products to prevent unauthorised computer access
• Securely destroying your personal data when it is no longer needed for any legal or business purpose

If you believe that your privacy has been breached, please contact us at hello@anyaactive.com.

Please do not share your Anya Active user name and password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal data and other information submitted to Anya Active. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

7. No Spam, Spyware, or Virus

Spam, spyware or virus is not allowed on our website. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Platform. If you would like to report any suspicious messages, please contact us at our email address below.

8. Changes to the Privacy Policy

We will review our Privacy Policy in reasonable regularity. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the website.

9. Acknowledgement of Anya Active's Rights

You acknowledge and agree that Anya Active has the right to disclose your personal data to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if we have reasonable grounds to believe that disclosure of your personal data is required for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of co-operating with an order, investigation and/or a request of any nature by such parties. You agree not to take any action and/or waive your rights to take any action against Anya Active for the disclosure of your personal data in these circumstances, to the extent permissible by applicable law.