Update to our shipping policy: Valid for orders made from 14 July 2023.
We hear you! To simplify and expedite your return requests, you can now initiate your return requests seamlessly via this link.
- Your return must reach us within 15 days from date of delivery/collection
- You must indicate your order number on the parcel
- You may exchange for another item, or opt for store credits (no refunds will be made)
- We regret to inform you that we will strictly reject items with any stains (including make-up and deodorant stains) and/or pet fur
- Due to hygiene purposes, socks and yoga mats cannot be returned or exchanged
- Returns are not valid for items bought on Sale, Clearance, pre-order and backorder
- For orders outside of Singapore and Malaysia, we only provide returns in the form of store credits