Initiate your return requests seamlessly via this link.
Terms:
- Your return must reach us within 15 days from date of delivery/collection
- You must indicate your order number on the parcel (otherwise it will be indicated as 'lost)
- You may exchange for another item, or opt for store credits (no refunds will be made)
- For items only bought in store, we only allow exchanges for items bought at Dewpoint @ Cluny Court
- We regret to inform you that we will strictly reject items with any stains (including make-up and deodorant stains) and/or pet fur
- Returns are not valid for items bought on Sale, Clearance. Returns are also not valid for yoga mats & socks for hygiene reasons.
- For orders outside of Singapore and Malaysia, we only provide returns in the form of store credits